Palmo Charm Shipping Policy

Overview

Welcome to Palmo Charm! Our shipping policy outlines the details related to shipping, delivery times, and payment methods. Please read this carefully to understand how we handle shipping and ensure a smooth shopping experience.

Shipping Details

  • Shipping Method: We provide FREE Express DHL delivery to the USA, Canada, and Europe.
  • Origin: Your order is shipped directly from our workshop in Marrakech and Essaouira City.
  • Processing Time: Packages are generally shipped within 48 hours after receiving your payment, except under exceptional conditions beyond our control.
  • Shipping Carrier: We use DHL Express international for all shipments, complete with a tracking number.

Customs and Import Taxes

  • Responsibility: Palmo Charm is not responsible for any delays caused by customs procedures.
  • Import Taxes: Please note that any import taxes or duties are the responsibility of the customer.

Estimated Delivery Time

  • Delivery Window: Your package should arrive within 7 to 10 days from the date of shipment.

Payment Methods

We accept the following payment methods:

  • VISA/MASTER credit and debit cards
  • Discover
  • American Express
  • PayPal: Visit www.paypal.com for more information.

If you have any questions or need further assistance, feel free to contact us at [email protected].
Thank you for choosing Palmo Charm!